Terms of Service​

These Terms of Service (“Terms”) govern the provision of software development and related services by Special Man Global Solution LTD (“Company,” “we,” “us,” or “our”) to clients (“Client,” “you”).

By engaging our services, accessing our website, or using any deliverables we provide, you agree to be bound by these Terms.

1. Services Provided

We provide professional services including, but not limited to:

• Software and application development

• Website and web application development

• Mobile application development

• UI/UX design

• System integration and APIs

• Maintenance, support, and consulting services

The specific scope, timeline, deliverables, and pricing for each project will be defined in a written proposal, statement of work (SOW), or contract agreed upon by both parties.

2. Client Responsibilities

The Client agrees to:

• Provide accurate, complete, and timely information required for project execution

• Respond to requests for feedback and approvals within reasonable timeframes

• Ensure that any materials, data, or content provided do not infringe third-party rights

• Obtain all necessary permissions and licenses for materials supplied to us

Delays caused by the Client may result in adjusted timelines and additional costs.

3. Project Changes and Scope Adjustments

Any modification to the agreed scope (“Change Request”) must be documented and approved in writing.

Changes may affect:

• Project cost

• Delivery timelines

• Resource allocation

We are not obligated to perform work outside the agreed scope without formal approval.

4. Fees and Payment Terms

• Fees will be outlined in the applicable proposal or agreement

• Payments must be made according to the agreed schedule

• Late payments may result in work suspension

• All fees are non-refundable unless otherwise stated in writing

The Client is responsible for all applicable taxes, duties, or levies.

5. Intellectual Property Rights

5.1 Client-Owned Materials

The Client retains ownership of all materials, content, and data they provide.

5.2 Developed Software

Unless otherwise agreed in writing:

• Ownership of final deliverables transfers to the Client upon full payment

• We retain the right to reuse general knowledge, skills, and non-proprietary components

We may use completed work in our portfolio unless restricted by confidentiality terms.

6. Third-Party Tools and Services

Projects may involve third-party software, libraries, hosting providers, APIs, or platforms.

We are not responsible for:

• Third-party outages or service changes

• Licensing terms imposed by third parties

• Costs associated with third-party services unless explicitly included

7. Confidentiality

Both parties agree to keep confidential any non-public business, technical, or financial information exchanged during the engagement.

Confidential obligations survive termination of the service relationship.

8. Data Protection and Privacy

We process personal data in accordance with applicable data protection laws and our Privacy Policy.

The Client is responsible for ensuring that any personal data provided to us has been lawfully collected and shared.

9. Warranties and Disclaimers

We warrant that services will be performed with reasonable skill and care consistent with industry standards.

Except as expressly stated:

• Services and deliverables are provided “as is”

• We do not guarantee uninterrupted or error-free operation

• We do not guarantee commercial success or specific outcomes

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages

• Our total liability shall not exceed the fees paid by the Client for the specific project giving rise to the claim

11. Indemnification

The Client agrees to indemnify and hold us harmless from claims arising out of:

• Client-provided materials

• Client misuse of deliverables

• Violation of applicable laws or third-party rights

12. Termination

Either party may terminate the engagement:

• In accordance with the terms of the applicable agreement

• For material breach not cured within a reasonable period

Upon termination:

• Outstanding fees become immediately due

• Work completed up to the termination date will be delivered as-is

13. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, internet outages, or labor disruptions.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the jurisdiction in which Special Man Global Solution LTD is legally registered.

Any disputes shall be resolved exclusively in the competent courts of that jurisdiction.

15. Amendments

We may update these Terms from time to time. Updated versions will be published on our website and become effective upon posting.

16. Contact Information

For inquiries regarding these Terms or our services:

Company: Special Man Global Solution LTD
Email: support@specialmansolution.com